Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Email address, name (optional), and password
• Usage Data: Analysis history, videos processed, credits used
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Technical Data: IP address, browser type, device information, usage patterns

2. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Process payments and manage subscriptions
• Send important service updates and notifications
• Analyze usage patterns to improve our AI models
• Prevent fraud and ensure platform security
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication
• Stripe: Payment processing
• Vercel: Hosting infrastructure
• Resend: Email delivery

Each service has its own privacy policy and data handling practices. We carefully select partners that maintain high privacy standards.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share data with service providers necessary to operate the platform, and they are contractually obligated to protect your information.

5. Data Retention

We retain your data as long as your account is active or as needed to provide services. You can request account deletion at any time, and we will remove your personal data within 30 days, except where required by law to retain it.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your account
• Export your analysis history
• Opt-out of marketing communications
• Object to certain data processing

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking or advertising cookies.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the Service.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at: support@soonic.ai