Support

We're here to help with any questions or issues you may have.

Email Support

Send us an email and we'll get back to you within 24 hours.

Common Questions

How do I analyze a song?

Paste a YouTube URL, upload an audio/video file, or record directly from your device. Our AI will automatically detect chords, voicings, and hand movements.

What file formats are supported?

We support MP3, WAV, M4A audio files, and MP4, MOV, WebM video files. Maximum file size is 10MB and 90 seconds duration.

How do credits work?

Free users get 3 analyses. Credit packs give you additional analyses (1 credit = 1 analysis). Pro subscribers get unlimited analyses.

What's your refund policy?

View our full refund policy here.